That may not be the current recommendation, but I share the above for your information, in case it's useful to you for further troubleshooting. This allowed me to work with the application, but was super frustrating. One solution offered to me via tech support at the time was to put the Nvidia graphics as a preference, but it also required 'uninstalling' the integrated Intel Graphics 620. The system checker says your Intel graphics are not up to standard, because it doesn't seem to recognize that the laptop has other capability beyond the integrated graphics. Overall, it seems I was dealing with same issue with Lenovo Yoga, with combination of integrated Intel Graphics 620, and the add-on Nvidia GeForce GTX1050. so you can try to make the change suggested by Ashutosh Mishra. If you have that option, click on it and you can access the normal interface, and go to preferences. But it is recommended to work on a later graphics card.ĭoes the system compatibility report also give you the option of 'continue with known issue' as seen in screen shot below? This is what the screen looked like to me in version 25.1 circa last week. Suppress the check via preferences as mentioned above. If you find that that driver is latest, but Illustrator is still showing it as incompatible, then most probably it is an old graphic card. You can continue to use your old card as you have been using earlier. Similarly, people getting Intel driver notification should check the updates on If you do not see any update released within a year, then NVIDIA probably has discontinued releasing updates to your driver which is a bit old and either you can update the card or switch off this reporting via preferences.Įdit > preferences > General > Show system compatibility check. Please check out the latest version of the driver on & see if you have any new version available. If you're getting this error with Nvidia graphics card.

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